MERCEDES-BENZ GROUP SERVICES PHILS., INC.Is currently looking for: PROCESS EXPERT, COMMUNICATION TOOLS Responsibilities: Migration and Standardization ProjectsCoordinate all need activities to ensure correct implementation of communication tools in different markets on time and with quality. Track effort need for the implementation and align plan with project manager. Ensure communication with all parties involved and make appropriate training including support post go live.Primary point of contact for process experts for collecting/ gathering needs and functional changes for Financial Communication Tools.Primary point of contact with Central Governance in Madrid to agree and coordinate changes.Record and gathering functional requirements for Communication tools from process experts. Functional solution proposals for covering needs in communication tools. Support to First Level Support team in the Issue Management. Communication from functional changes to country subSpocs and First Level Support.Support to MBGSP/AP team in the Issue ManagementSupport to Scan Vendor daily business.Support to Legal Entities under scope.Process Documentation update.Support on scanning implementation during the Roll outs.Planning:responsible:planning creation and coordination for every phase of implementation of the e-invoicing system for the scope of vendors agreedProgress monitoring:responsible for monitoring the implementation progress and reportingAddress escalation needed to obtain the achievement of the targetsFollow up shared projects created in the area in DGSM and MBGSP avoiding deviations from budget and actuals checking periodically effort included in projectsPrimary point of contact for MPCs for collecting/ gathering needs and actions to haver in place regarding the on boarding of vendorsPrimary point of contact with service partner to ensure correct implementation of process definedPrimary point of contact for MBGSP operation teams for collecting/gathering needs, functional solution proposal covering the needs and Support to First Level Support team in the Issue ManagementQualifications:- Four-year undergraduate degree in accounting, IT or related field required.Economic/IT university degree or equivalent qualification.Microsoft Dynamics and/or Microsoft power apps knowledgeEnglish:Speaks and writes business language fluentlyOther Asian language would be a plusProcess and project orientedHigh level of communication and interpersonal skillsAbility to carry out moderations and produce agreementsAnalytical and target orientedTravel availabilityAbility to coach and motivate team members and foster a cooperative team environment.Ability to communicate effectively both orally and in writing.Ability to build productive working relationships across functional areas.Capable of being entrusted with "confidential" information.Ability to coach others on key Tools concepts and serve as a reference for the restExtensive knowledge and understanding of specific Tools area processes.Ability to supervise and maintain accurate processing standards for tools activities.Ability to address complex issues within the tools team.Ability to assess a problem and promptly resolve or escalate issues to the Tools ManagerAbility to hold associates accountable for the achievement of established customer satisfaction levels.Ability to identify improvement opportunities and actively engage in implementing improvements.Ability to work with direct reports to create career development plans by identifying and documenting appropriate career and skill development goals, milestones and measures (aligned with the Associate Performance Management Program).Be viewed as a source of deep knowledge of Tools.Ability to influence change in others through role modeling.Ability to impact team morale, sense of belonging and participation.At least 1 year in Project ManagementAt least 2 years in international SSC experienceAt least 2 years experience in accounting at management positionAt least 2-3 years previous supervisory experience required.At least 1-2 years experience working with working with SAP
