A. Product Managementmaintain responsibility for tracking key metrics across a portfolio of IT Learning products and services
serve as an expert about the TNET Training Services, the product manager will assist salespeople in optimizing sales and market presence.
serve as an intermediary between TNET Sales team and Vendor Partners about the TNET Learning products, the product manager will assist salespeople in negotiating pricing, discounting, scheduling, etc. for partner-delivered offerings
determines product pricing by utilizing market research data; reviewing service and sales costs; specifying volume; costing special and customized orders
B. Portfolio and Partner Management
Manage the existing vendor partners and suppliers in terms of course delivery logistics, servifulfillment, billing and monitoring of service-level agreements
Evaluate potential suppliers using developed and agreed criteria to support alignment and understanding of the expectations and requirements of engagement
Monitor and report on the performance of selected vendors to ensure delivery in line with contractual obligations and performance metric
Manage outward communication to vendors to facilitate understanding and awareness of organizational strategic direction, changes and challenges
Manage the interaction between vendors and internal program delivery leaders to provide adequate visibility of interdependent initiatives and programs
Liaise with procurement partners to review, report on and revise contractual agreements as necessary
Manage the balance in vendor relationships to support the achievement of agreed commercial outcomes
II. Qualifications and Requirements
2 years of experience in the IT field - familiarity with Cisco, Microsoft, CompTIA, ITIL, Project Management and other certification programs is very advantageous
2-3 years professional experience in Procurement, Vendor Management or Supply Chain Management highly regarded
Proven customer focus, interpersonal and communications skills to ensure consistent messageare communicated to internal customers / stakeholders, able to work well in a team environment and adhere to the highest ethical standards
ability to create and analyze reports using Microsoft Excel and Powerpoint is expected