Phone Support

Earn up to Php 28,000/month for this position19/F Robinson Summit Center, Ayala Ave., Makati, PHQUALIFICATIONSExcellent written and spoken English communication skillsA background providing support in either insurance or finance industries a plus, but not necessaryBasic technical skills—proficient on the Internet, email, CRM, and Windows applicationsA critical thinker with good analytical skills and attention to detailFlexible and able to work in a fast-paced, team-oriented environmentEffective organization and time management skillsUpbeat, positive, kind, and empathetic personalityRESPONSIBILITIESProvide assistance to US-based retirement beneficiariesIdentify contribution errors, missed deferral opportunities, and employees across various beneficiary statusesProactively communicate operational and system issues promptlyCollaborate with program members to resolve customer inquiries and operational projects