Outbound Customer Service Representative

Be part of a passionate team and create opportunities!
CALL CENTER AGENT
JOB DESCRIPTION:
?? Outbound calls for surveys, lead generation, event invitation and/or sales
?? Inbound calls to resolve customer queries or close lead/sales
?? Data entry to update customer relationship management (CRM) software
?? Respond to emails
?? Create reports using Microsoft Office and Google Drive
?? Meet service level agreements set forth
REQUIREMENTS:
?? Excellent English communication skills
?? Typing Speed: at least 40WPM
?? Ability to work under pressure
?? Ability to multitask, prioritize and manage time efficiently
?? Customer orientation and ability to adapt and respond to different types of personalities
?? Intelligent
EQUIPMENT:
?? Hardware: Laptop/Desktop
?? Headset: headset with noise-cancelling feature
?? Connectivity: Minimum of 10 Mbps
?? Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Skype
|| Full Time and Long Term Employment
|| Basic Salary + Government Mandated Benefits (SSS,Pag-Ibig,Philhealth,13th mo.pay, Leave Credits)
|| Internet allowance, Bonuses and other incentives
|| We are growing so there is great opportunity for leadership and promotion
|| Salary will be based on: Skills, Attitude, Performance, Attendance
|| US and Canadian clients
|| Shift: Graveyard Monday to Friday
|| Training: less than a month
WE LOOK FORWARD TO MEETING YOU!