Order Management Associate

Job DescriptionManage dealer/distributor orders on a daily basis. Key link in communication with our customers for order/inventory questions. Will works closely with our shipping department to ensure that every order is processed and delivered on time.
Responsible for accurately processing order entries, revision and invoicing
Coordinate with production and shipping on order related issues
Communicates with sales team, brokers, and customers regarding order related issues (Pricing, cuts, out of stocks, order holds and shipment delivery delays)
Provide answers for stock enquiry and lead time (Either with existing PO/or no PO)
Review and verify the accuracy of all invoices.
Review and scan shipping paperwork daily and outstanding reports as needed.
Qualifications2 years’ experience in Back Office Support and customer service associateEnglish language - Proficient in speaking and writingAttention to details and accuracyGood interpersonal skills & ability to work with diverse environmentTeam PlayerAmenable to work in a morning shiftPresent a positive attitude & accept constructive feedbackClient orientedExceptional analytical & listening skillsSAP experience preferredIntermediate to advance MS application skills (Excel, Word, Outlook)Additional Informationnull