Optometric Prescription Specialist

Position Summary: As an Optometric Prescription Specialist , you will play a pivotal role in ensuring the accurate interpretation and effective utilization of optical prescriptions. Your responsibilities encompass analyzing a wide array of prescriptions, and offering concise feedback, and solutions.
Job Summary: Work from home Monday to Friday | 10 AM to 7 PM Manila Time Responsibilities: Analyze and interpret a wide range of optical prescriptions, providing clear and concise feedback. Provide expert advice and support to non-clinical staff on matters related to optometry and prescriptions. Stay updated on the latest trends and standards in optometry to ensure the highest level of service quality. Liaise with clients to clarify prescription details when necessary, ensuring a high level of customer service. Maintain patient confidentiality and adhere to all HIPAA regulations while handling sensitive information. Collaborate with global teams across various time zones, utilizing digital communication tools effectively. Qualifications: Doctor of Optometry (O.D.) degree from an accredited optometry program. Valid state license to practice optometry. Minimum of 2 years of experience in a clinical setting, with substantial exposure to reading and interpreting prescriptions. Proficient in the use of digital communication tools and comfortable working in a remote environment. Strong organizational and project management skills to handle training program development. Ability to work independently with minimal supervision and collaborate effectively with a remote team. Exceptional communication and interpersonal skills, with an emphasis on educating non-clinical staff. Previous experience in a BPO setting is advantageous but not required. Customer Service experience is a must