So what does an Operations Manager really do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. Come on now, we need your full attention because it's time to imagine what it's like being an Operations Manager.Imagine yourself going to work with one thing on your mind: that in most companies, it's all about the KPIs but in TaskUs it's all about solving business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients.As Operations Manager, you are also responsible for making sure that KPIs are being met consistently. You need to come up with ways to effectively make each employee reach their best potential. With this, you must also be creative because you need to devise effective plans on how to make each employee reach their target. As a leader, you must also gain the trust and respect of your employees because let's face it - how can you lead when people don't believe you? You need to be able to reach out to them, drop by their workstations, have short chit-chats, and make them feel important. You need to be able to identify their strengths and weaknesses, take advantage of them, and assign them tasks that will help them work on their weaknesses and showcase their talents. This way, you are able to manage relationships better and develop people at the same time.Do you have what it takes to become an Operations Manager?**Requirements**:So, what is it we're looking for? Well, since this is an Operations Manager post, we'd need someone who already has the skills to even call themselves a manager! In other words, someone who has at least three years of related working experience, preferably someone who already knows how the system works - specializing in customer experience operations and management.We need someone who's responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients.We need someone who can multitask and work in a fast-paced environment. Someone who can lead and is great at analyzing situations and data.About UsTaskUs (NASDAQ: TASK) is a provider of outsourced digital services and next-generation customer experience to innovative and disruptive technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure.TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ridesharing, HiTech, FinTech and HealthTech. As of June 30, 2021.TaskUs had approximately 31,500 employees across twenty locations in the United States, the Philippines, India, Mexico, Taiwan, Greece, Ireland and Colombia.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!TaskUs is an Equal Opportunity Employer
