Operations Generalist - Competitive Pay

We are looking to hire a remarkable Operations Generalist to join our dynamic team at LexisNexis Risk Solutions in Iloilo City.
Growing your career as a Full Time Operations Generalist is an amazing opportunity to develop necessary skills.
If you are strong in teamwork, analysis and have the right initiative for the job, then apply for the position of Operations Generalist at LexisNexis Risk Solutions today!

Hard/technical, soft skills and complimentary skills
• A passion for exhibitions and events
• Intermediate knowledge and strong experience in Microsoft Word, Excel and PowerPoint
• Strong analytical, quantitative and deductive reasoning skills
• A strong ability to organise and prioritise workload – and demonstrate a solid competency for multi-tasking
• The ability to work in a fast-paced environment and remain calm when under pressure
• They are committed team player who also has the ability to work independently and take the initiative
• Strong communication skills – articulate verbal and written capabilities – with the ability to communicate with many different nationalities and cultures
• Accuracy and attention to detail
• The ability to embrace change and an enthusiasm to participate in a culture of continuous improvement in all areas of their work
• A confident common sense approach to problem solving and is quick to understand who/what is required to solve any issues
• A positive, enthusiastic and proactive approach to their role and responsibilities on a day-to-day basis
Qualifications/Requirements:
• Ability to meet deadlines within budget and under pressure
• Strong time and project management skills
• Excellent copywriting and verbal communication skills
• Strong experience in online
• Experience in an event / exhibition background would be an advantage
• Online content management / web skills an advantage
• Experience in digital and social media marketing an advantage
• Good IT skills including Microsoft Office applications
• Event operations experience would be an advantage
• Proficient in English and German or French
Conference & Seminar Execution
• Content gathering - Collating of content, speakers' information, presentations needed for the website. Includes managing of different trackers/spreadsheets. Download and clean-up of gathered materials for post-show support as needed.
• Event moderation - Creation of template for virtual platforms, hosting webinars and live shows, moderating different platforms for virtual events, coordination with Demand Marketing, website audit.
• Manage speaker queries – Liaising with speakers/stakeholders, responding to email inquiries, and manages key relationship with stakeholders.
• Upload content / seminar materials - Uploading all gathered content to the back end of the website and virtual platforms as needed.
Operations Administration
• Checking of stand plans while following the event's stand building regulations
• Setup and update stand check system
• Maintain and update all online show manuals
• Management of all show email inboxes and fulfilling general correspondence and enquiries
• Manage all exhibitor lists and floorplan distribution
• Manage stand plot distribution
• Vendor Management / Liaise with 3rd party vendors on various matters such as, but not limited to; AV feature & digital signage order, catering, crates, floral, furniture, hi-vis jackets, radios, IOSH / health & safety training, IT & comms, temp staff - and many others
• Chasing of service order forms and other contractor / exhibitor requirements such as, but not limited to; Artworks, nameboard list, stand package details, certificate of insurance, public liability certificate
• Manage trackers and maintain show folder management - Health & safety files, contractor on-site information, smartsheet workspace setup - supplier order trackers
• Liaising with show team and venue operations for meeting room bookings and organiser office requirements.
Operations Support
• Competent use of the e-marketing tool, website management tool and salesforce.com
• Sales support and process - manage sales entries, quotations and invoices
• Upload show logo, addendum, rules and regulations, and indemnity documents to sales tools
• Manage barter process - chase invoices, credit notes, create Pos, liaise with credit control, complete new supplier forms
• Rebooking Support – supporting the Sales Team with capturing interest for the next Event Edition – this may include contracting onsite using automated or manual contracting systems and/or managing all incoming booking forms/enquiries
• Manage supplier compliance documents - Supplier set-up, Master Service Agreements, Schedule of Work, and drafting other legal documents
• Manage exhibitor services such as but not limited to - Exhibitor badges, generate and distribute exhibitor zone credentials, responding to exhibitor general inquiries.
• Post and Shipping – managing all outgoing and incoming post for the Sales and Marketing Teams
• Book travel and hotels for the team as required
• Manage queries - Liaising with airlines, hotels, car vendors, etc. Coordinating with the people who are travelling with their travel arrangements. (Within and or outside RX/REPH)
• Flight, Hotel & Ground Transportation Booking - Processes booking flights, hotels, and cars for transportation. Includes amendments or changes on booking and updating trackers.
• Venue Negotiation - Negotiates with venue when it comes to pricing, terms, flexibility, etc. Maintain contact/relationship with relevant hotel/venue contacts.
• Organising and managing on-site requirements, e.g. co-coordinating pickup and delivery of supplies and on-site materials, feature area management and general marketing team support
• Event marketing - manage exhibitor profile completion, show invitation letter and E-signature distribution, marketing assets chase, marketing campaign calls
• Proofing Printed / Digital Collaterals - Show Catalogue
• Liaising with various marketing teams to ensure content updates on show websites; marketing and sales mailings / e-mails, creative materials are produced and delivered on time; and active social media presence is maintained
• Exhibitor and visitor database management, including dealing with lists and enquiries, updating visitor / exhibitor records and generating list selections for marketing team use.
• Meeting Administration – scheduling team meetings, composing agendas/minutes when required
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: .
RELX is a global provider of information and analytics for professional and business customers across industries.
We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.
In short, we enable our customers to make better decisions, get better results and be more productive.
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Benefits of working as a Operations Generalist in Iloilo City:
? Opportunity to Make a Difference
? Continuous Learning Opportunities
? Advantageous package