Job Description:
Ayala Land is currently seeking a passionate and dedicated Online Live Chat Assistant to join our team in Antipolo, Calabarzon, PH. This is a full-time entry-level position ideal for individuals looking to kickstart their career in customer service and online communication.
Responsibilities:- Provide real-time assistance to customers through online live chat platforms- Respond to customer inquiries, resolve issues, and provide product information- Engage with customers in a professional and friendly manner to enhance their overall experience- Collaborate with team members to ensure timely and accurate responses to customer queries- Maintain a high level of customer satisfaction and retention through effective communication- Assist in monitoring online chat traffic and making adjustments to optimize performance- Keep abreast of product updates, promotions, and company policies to provide accurate information to customers
Requirements:- 1 year of experience in customer service or online communication preferred- Hardworking and adaptable with a strong willingness to learn and grow in a fast-paced environment- Excellent planning and organization skills to prioritize tasks effectively- Ability to work well within a team and demonstrate cooperation with colleagues- Proficiency in written and verbal communication in English- Familiarity with online chat platforms and customer service software is a plus
Benefits:- Gym membership for employees to stay active and healthy- Joining bonus for new employees to kickstart their journey with Ayala Land- Free food provided during working hours to ensure team members are fueled and energized
Working Environment:Join a dynamic workplace at Ayala Land where teamwork, innovation, and shared success are valued. We foster a collaborative and supportive culture that encourages creativity and professional growth.
Deadline to Apply:Interested candidates should submit their applications by May 17, 2024.
Equal Opportunity Statement:Ayala Land is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, disability, or any other protected status. We are committed to creating a diverse and inclusive work environment where all individuals are respected and valued.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
