Online Customer Support Representative

Job Description:

Pushkart.ph is seeking a part-time Online Customer Support Representative to join our team in Cebu, Central Visayas, PH. This position is perfect for individuals who are reliable, energetic, possess emotional intelligence, and value cooperation in the workplace. As an Entry Level role, no prior experience is required, but a minimum of 1 year of relevant experience is preferred.

Responsibilities:- Provide excellent customer service through online chat, email, and phone communication- Assist customers with inquiries, orders, and concerns related to our products and services- Troubleshoot and resolve customer issues in a timely and professional manner- Collaborate with other team members to ensure a seamless customer experience- Maintain accurate records of customer interactions and transactions- Identify and escalate priority issues to the appropriate department- Adhere to company policies and procedures to ensure customer satisfaction

Requirements:- Excellent communication skills in English (both written and verbal)- Ability to multitask and prioritize tasks effectively- Strong problem-solving skills and attention to detail- Basic computer skills and familiarity with online communication tools- Ability to work independently and as part of a team- A positive attitude and willingness to learn

Benefits:- Employee discounts on products and services- Joining Bonus upon successful completion of probation period- Relocation allowance for qualified candidates

Working Environment:At Pushkart.ph, we strive to spark creativity and motivation in an environment that inspires greatness. Our team is dedicated to delivering exceptional customer service and working together towards a common goal. We encourage a supportive and collaborative work environment where everyone's contributions are valued.

Deadline to Apply: ********

Equal Opportunity Statement:Pushkart.ph is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected for their unique contributions. Applicants of all backgrounds are encouraged to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.