Noc L1 Analyst

DUTIES AND RESPONSIBILITIES CORE RESPONSIBILITIES Accomplish all assigned tasks by the management in a timely and effective manner as deemed necessary for the betterment of the organization as a whole.

SERVICE OPERATIONS MANAGEMENT - EVENT & MONITORING MANAGEMENT

Monitor network infrastructure and device health and performance and collect data and context necessary for investigation and troubleshooting
Create tickets and ensure regular update to tickets is being performed.
Escalate to NOC Incident Responder(Level 2) items that has been categorized as actionable network incidents

CHANGE MANAGEMENT

Diligently monitor affected resources before, during and after a change is implemented.

QUALIFICATIONS

Minimum Education
Must be a graduate of Computer Studies/Computer Engineering/Information Technology/Electronics Engineering or equivalent
Minimum Experience/Training

EXPERIENCE

Have at least 1 year working experience in a NOC Operations environment OR have undergone TRENDS Cadetship Program

TRAININGS & CERTIFICATIONS REQUIREMENT

Cisco Certified Network Associate (CCNA)
Routing and Switching
Wireless

Interested? Join our team!1. Download and fill out the Employment Application Form on this link: https://bit.ly/3yaRGll2. Fill out the online application by clicking Apply for this Job3. Please attach your filled out and signed Employment Application Form. Download it on this link: https://bit.ly/3yaRGll