At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
Insightful Expertise is a core value at ADP. In National Account Services, it's one of the reasons the world's largest companies - including 80% of the Fortune 500 - count on our solutions. We bring the proven expertise and responsiveness of one company and one team dedicated to unparalleled partnership and an unwavering relationship with our clients. We are a passionate partner committed to their success - and are looking for like-minded individuals who want to be part of our winning team.
Client support at ADP. It's all about enabling the clients we serve to be more effective employers. You can make it happen by collaborating with other ADP Associates to ensure our products and services deliver winning results. The expert support you provide can make our workforce solutions stand out in an increasingly competitive global marketplace.
The NAS GLI Representative is responsible for the successful implementation of ADP General Ledgers and General Ledger Interface (GLI) for all Implementation clients utilizing Implementation methodologies and processes
Responsible for conducting analysis of complex client financial reporting requirements including chart of account(s), output file layout(s), accruals, burdens and related financial accounting information
Determine functional (configuration) and technical (output file layout) design in order to implement solutions.
Coordinate company structure decisions to meet payroll, time and attendance and GL requirements.
Completes complex GLI projects as assigned, utilizing defined GLI team processes, tools and deliverables to implement functional design solutions for various implementation project tasks.
Takes the lead on company structure discussions to ensure client's GL, payroll and time and attendance reporting requirements are all met. Determines required flow of data and impact to all systems.
Executes standard processes and procedures, while partnering with offshore teams, Professional Services, Payroll Implementation Associates, ezLabour, HRIS, NCI, and ECR associates to complete the tasks required in creating the programming and setup, configuring software and mainframe to pass required fields, requesting, balancing and validating GLI test output, obtaining client approval of test files and supporting go live activities.
Follows all Implementation processes and procedures. Provide input on regular GLI processes Liaises with Sales, Product Development, Payroll Implementation, COS, ECR, ezLabour, and Professional Services Interface groups as required.
Works under limited supervision, exercises independent judgment in setting priorities and workflow for self, making recommendations to ensure high quality service levels and solution adaptation. Must make quick decisions on resolving or prohibiting client issues. Optimizes the use of his/her own time, making certain that deadlines are met or exceeded.
REQUIREMENTS
Fresh Graduates are highly encouraged to apply.
Candidate must possess at least High School Diploma, Vocational Diploma/Short Court Coursed Certificate, Bachelor's Degree, any field
At least 6 months to 1 year KPO/Shared Services experience, general office, customer service and/or data entry experience.
Above average verbal and written communications skills, analytical and problem solving skills.
Preferably with experience in using MS Office applications
Proven experience using the telephone in a high volume environment.
Basic knowledge of math, ability to work with numbers.
Possesses strong knowledge of Paytech, ezLabour, labour costing, pay@work, Performance Pack, , accounting practices, financial reporting and industry-standard tools.
A history of successful performance in the following operational, implementation or service positions:GLI or ECR GL project experience desired
Excellent Service Orientation skills, analytical skills, negotiation skills and expert problem solving skills
COMPETENCIES
Delivering world-class service and satisfaction to all clients - internal, external, diverse and emerging.
Ability to understand client expectations and provide excellent service to fulfill client expectations.
Solving day-to-day problems that align with ADP's mission, vision, and values.
Shares ideas and information across multiple audiences to drive the business need.
Acting in ways that helps deliver results in a fast-pace and diverse environment.
Collaborating effectively with colleagues and clients to achieve and surpass shared goals.
Holding self and others to the highest personal and professional standards.
Achieve satisfactory level technical and professional skills in a changing environment.
About ADP: We power organizations with insightful solutions that drive business success. Consistently named one of the "Most Admired Companies" by FORTUNE® Magazine, and recognized by Forbes® as one of "The World's Most Innovative Companies," ADP has over a half-million clients around the globe and 60+ years of experience as a world-wide leader of business outsourcing solutions.
ADP is an Equal Opportunity Employer. ADP believes that diversity leads to strength.
We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.
At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
