Mass Hiring Cebu - Call Center Agent - No Bpo Exp !

Job descriptionAccounts that we can offer:Travel, Sales, Healthcare, Financial, Collections and Telco accountJob Qualifications:Must high school graduateWith at least 6 months BPO experienceMust have strong verbal and written English communication skills35 kilometers away from the siteCan do onsite work in IloiloJob Responsibilities:Effectively manage large amounts of incoming callsIdentify and assess customers' needs to achieve satisfactionProvide accurate, valid and complete information by using the right methods/toolsHandle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolutionFollow communication procedures, guidelines and policiesSapient BPO to Its Employees:Our goal is to outperform in all of our locations. Sapient understands that its employees are the most important asset for rendering effective quality services around the globe. That's why Sapient gives its best efforts to attract and develop the best and the brightest professionals for the job. Sapient offers:HMO and dental coverage from Day 1 of employmentMeal and other allowanceContinuous education assistance and skills enhancement through training & personal development programsPaid Vacation and Sick LeaveOffice spaces with comfortable sleeping quartersPerformance Incentives to improve effectivityCompany Sponsored Team events to promote Team EfficiencyOther Work-Life Balance Programs**Salary**: Php20,000.00 - Php28,000.00 per month**Benefits**:- Paid training- Pay raiseSchedule:- 8 hour shiftSupplemental pay types:- 13th month salary- Bonus pay- Overtime pay- Performance bonusAbility to commute/relocate:- Cebu City, Cebu: Reliably commute or planning to relocate before starting work (required)**Education**:- Bachelor's (preferred)**Experience**:- Call Center Representative: 1 year (preferred)**Language**:- English (preferred)