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Mandarin Technical Support (Taguig City)

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Company:

J-K Network Services

Place:

Other

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Details of the offer

BENEFITS:
• Medical
• Miscellaneous Allowance
• Loans, Dental Sports (e.g. Gym)
• Performance Bonus
• Free meals and Snacks
• Monthly Gatherings and Outings
• Dayshift | Should be open for Shifting Schedule as well

JOB DETAILS:
Company Profile: The company is one of the world’s leading management consulting, technology services and outsourcing organizations in the Philippines. This consulting company is known to provide customer service to companies around the world.

Responsibilities:
• Handle technical issues from Chinese users
• Resolves issues in password change, system inquiry and technical problems
• Assist Mandarin speaking users regarding basic technical concerns
• Report escalations or more complex issues to higher technical team
• Record the basic technical concern and initial diagnosis
• Do basic translations of documents4
Requirements:
• Must have 6 months’ work experience
• Fresh graduate of IT or any relevant course
• Must be willing to do technical Support Job
• Can start working after 30 to 60 days
• Having technical background is a plus
• Can speak, read and write Mandarin