Mandarin Client Relations Specialist

Looking for a new job opportunity here in the Philippines, this might be the best job for you!
Company Profile: A multinational BPO company provides customer service support for the clients located in US.

Position: Mandarin Client Relations Specialist
Location: Pasig City
Industry: BPO Company
Salary: P 80,000 – P 95,000 gross

Benefits:
• Visa Processing
• HMO
• Attendance Bonus
• Sick Leave
• Vacation Leave
• Government Mandated Benefits
• Other Allowances
? Schedule: Shifting Schedule with 2 days off a week

Requirements:
• Bachelor Degree of any courses and open for Undergraduate
• Can speak, read and type Mandarin Language
• Work experience in Mandarin Customer Service is an advantage but not required
• Preferably with 6 months -1 year experience in CSR
• Willing to work in Pasig
• Willing to work in Shifting Schedule

Responsibilities:
• Responsible in taking the orders of the customer via call
• Handle customer escalations
• Ensure to provide Customer satisfaction, retention and giving excellent service

Recruitment Process:
• Initial Interview/HR Interview
• Manager Interview
• Hiring Manager Interview
• Job Offer
Be employed in the biggest multinational companies in the Philippines.

Look for Ms. Alena