Loans Processor – Admin Tasks

Description:
Prepares loan package documentation by sorting the initial documents submitted by the borrowers and brokers.
Ensures that updates received through the back channel messages sent by Australian brokers and lenders are maintained in the CRM.
Facilitates the credit check requests placed by brokers.
Reviews all received documents to ensure completeness and adherence with task guidelines.
Receives and responds to all incoming e-mails.
Manages pipeline to ensure that broker and lender contact is made and accounts are noted with current status.
Helps CS team members by answering questions or assisting them with their pre-settlement or settlement files if needed to help the overall team succeed

Requirements:
Commerce/Finance degree or diploma (essential)
Australian Banking/Australian Mortgage Experience (preferred)
Exceptional written & verbal communication skills
A high level of administrative, organisational & PC literacy skills, with proven multi-tasking & prioritisation abilities
A thirst for learning and a strong desire to work in a fast-paced, ever-changing technology environment