Learning And Development Manager | Sitel Puerto Princesa

SUMMARY OF RESPONSIBILITIESResponsible for the assessment, design, development, implementation and measurement of on-going leadership development programs, processes and initiatives
Focuses on strengthening the competencies of current leaders and identifying/developing future leadership talent
As a hands-on leader, the Leadership Development Manager is also responsible for facilitating training and mentoring/guiding trainers

WORK EXPERIENCE
Five to eight years of solid comparable experience in training, including needs assessment, instructional design, train the trainer planning/implementation, program development, evaluation and delivery
Strong background in management development and adult learning models and theories
Practical experience utilizing a range of methodologies, including experiential learning, action learning and e-learning

KNOWLEDGE / SKILLS / ABILITIES
Exemplary facilitation and platform skills
Excellent training and organizational development skills
Superior interpersonal skills with the ability to establish and maintain relationships at multiple levels in order to accomplish organizational goals
Excellent written and oral communication skills
Demonstrates an understanding of adult learning theories
Solid computer skills, including use of MS Office suite and e-learning tools
Ability to consult and work collaboratively with field management to get buy-in and accomplish objectives
Ability to prioritize, manage multiple projects, meet deadlines and adapt to shifting priorities
Ability to identify opportunities for improvement and change
Ability to effectively lead a team