Junior Implementation Engineer

PhilippinesJOB DESCRIPTION Ready for your next career move in digital marketing and AI? Believe in working smart, and want to have fun doing it? Ematic Solutions might just be the place for you!
We offer a Digital Cross-Channel Intelligence SaaS focused in maximum growth and ROI with predictable measurable results. Our goal is to make the digital marketer, smarter!
We’re a global team specialized in cross channel communication and in-channel optimization, techies, metric-obsessed marketers and data nerds who believe that AI can take digital marketing to where it has never been before. During lunch, we find ourselves talking shop, and actually enjoying it. We’re a flexible and fun team, where your good ideas can make an impact!
JOB RESPONSIBILITY
Preparing data specification and integration for customers using our solutions
Interfacing with customers on a regular basis, working with their marketing and development team to ensure successful on-boarding and long-term success
Work collaboratively with cross functions departments to constantly provide solutions and deliver performance for our customers
Taking ownership of customer issues reported and seeing problems through to resolution
Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Proactively finding opportunities to improve customer performance
JOB REQUIREMENT
Are able to understand data structure and optimize technical performance
0-2 Years’ experience as a programmer/developer
Have technical working knowledge of: SQL, HTML, Javascript
Have a good understanding of RESTful API
Knowledge in PHP/NodeJS/React is an added plus
Have experience in working in an Agile environment
Are able to multitask effectively and adjust quickly to different situations
Are willing to learn and adapt to new and different technologies
Have impeccable written and verbal communication skills, both in local language and English
Are obsessed with detail, and have an analytical mindset
Strong team player, but still a self-starter
Willing to work with customers for product installation, troubleshooting and monitoring.