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Taguig?????????(?????????) - Japanese Service Delivery Manager Posting Period: 2019/08/09 - 2020/08/09
IT Company?????? (Taguig City and Cebu)P80, 000 - P150,000Japanese
BENEFITS:?? (Benefits):???? (Medical Benefits)???? (Clothing allowance)???? (Food allowance)?????? (Performance Bonus)?????? ( Leaves convertible to cash)?????? (Life Insurance coverage)
JOB DETAILS:Company Profile:One of the top and largest IT Company from Japan that offers a wide range of software products and services. They are currently having their contact center in the Philippines that offer a wide range of services also from Information technology, software , technical support and customer service.????:??????????????????????????IT??????????????????????????????????????????????????Requirements:Japanese National or other nationality with native level of proficiencyWith working experience in Client ManagementAt Least 2 years working experience as Team Leader in BPO/IT or Shared ServicesGood interpersonal and communication skills????:????????????????????????BPO?IT???????????????????????????(??2?)???????????????ResponsibilitiesEstablish and refine delivery processes. To ensure that each customer or clients gets the same great experience from the initial stage.Holds all service departments and employees within these teams accountable for carrying out the required processes and tasks and providing great customer service.Evaluate a customer’s experience against a set of customer satisfaction goals and criteriaResponsible for building partnerships and liaising with team leaders to determine services, the criteria for the delivery of those services, and how to develop solutions to any issues that arise.?????????????????????????????????????????????????????????????????????????????????????????????????????????(??)????????????????????????????????????????????????????????????????Recruitment Process:1. No Berlitz Assessment2. Initial Assessment3. Technical Interview4. Client Interview and Manager Interview5. Job offer??????:1. ???????/????2. ????3. ????/????4. ?????????5. ???????????????? **********??????????????For interested applicants you may send your resume to **********???Contact us through:????Mobile numbers:Globe: 0917-174-1233Sun : 0932-461-0812Landline: (02) 245 2829Skype: live:jknetworkjobsViber: + 639369734028LINE ID: j-k_jpteam??Kindly look for: Ms. Amika, Ms. Yumi and Ms. Mia?????????????????????????For more Japanese job openings, you may visit our website:https://jknetwork-jobs.com/search?la=Japanese&l=&q=????????????????????????????????????!Get hired through our company and be entitled of a Free Bilingual Hoodie!??????????????????????????????????????????!You may refer your friends to get referral bonus!????????????????????Also, J-K Network Services offers a FREE BILINGUAL CAREER CONSULTATION??????????????????Other available Japanese job openings:Position 1: Japanese Customer Associate ~ Online GamingIndustry: BPO/Online Gaming IndustryLocation: Makati CitySalary: P 70,000 - P 110,000 NETSchedule: ShiftingPosition 2: Japanese Financial Language AnalystIndustry: Banking and Financial ServicesLocation: Taguig CitySalary: P 70,000 - P 80,000Schedule: DayshiftPosition 3: Japanese Service Desk ManagerIndustry: IT CompanyLocation: Taguig / CebuSalary: P 100, 000 - 150, 000Schedule: Day shift???????????!Thank you so much and have a great day!