Japanese Speaking Bilingual Associate

Company Profile:The biggest and leading German-owned automotive and industrial company in the Philippines, this is the leading global supplier of automotive and industrial technology and of customer goods and building technology. They are operating as a contact center in the Philippines.BENEFITS:• Group Life Insurance and Accident Insurance Upon Hire• With additional Allowances• HMO coverage with 1 dependent and medical reimbursement upon regularization• Leave credits upon regularizationResponsibilities:• Assist customers in Registration; Activation and Deactivation Process of the account; and in creating Incident report• Provide assistance/guidance to clients by using the applications during the web-based registration process• Close collaboration with the 2nd level support organization based in Germany• Conduct proactive outbound calls to get supplier companies registered.Requirements:• Filipino or Filipino-Japanese fluent in both Japanese and English (oral and written)• Open for JLPT N1-N2 passer, or Level 1-2 in Japanese• Preferably with Admin/Back Office support work experience• With Skills in Microsoft Office applications• Knowledge in SAP system is a plus but not required