It Sales/Inside Sales Representative (Outbound Telesales)

Job Responsibilities:
To achieve the revenue targets determined from the assigned install base customers who have Vertiv equipment but no active maintenance coverage or have since expired/discountinued our services.
Develop and manage customer relationships via outbound calls, email, and other forms of communication provided and establish a high drive for results & develop a winning culture.
Help improve install base penetration rates through contract selling year on year.
Promote and position Vertiv service value offerings to the assigned install base with expired/discontinued coverage on their existing Vertiv equipment, with the intention to reacquire them as a customer through re-signing new maintenance agreements, procure time & material services, procure spare parts and/or batteries, and other services that they deem vital for their continued operations
Learn, understand, and develop the ability to negotiate with the end users the terms and conditions of the service contracts aligned with the Vertiv standards.
Report the contract pipeline & forecasts periodically to the Director of Service Sales as well as to the relevant country service management teams.
Work harmoniously with the different teams necessary to succeed especially with the service teams in the MU’s, the legal team in Asia, finance & collections, & the contracts admin teams in Asia.

Qualifications:
Bachelor's Degree
2-3 years of experience in IT/Technology sales &/or service, preferably withTelesalesexperience as well.
Experience in handling contractual negotiations is a differentiator.
Strong customer orientation with telemearketing or telesales fucntions. Must enjoy doing outbound sales calls.
Strong communicator in both written and verbal, especially skilled to manage relationships through the phone.
Experience with cultural diversity