Description:
But what is EdApp?
EdAppis a new mobile learning management system designed for today’s digital habits. Our integrated authoring tool and learning application help our clients create and deploy micro-lessons in rapid time. We are in the exciting stages of scaling and establishing ourselves as the go-to platform for learning worldwide. Our company has a young and progressive culture, working hard but also playing hard, where everyone is enjoying being part of a winning team.
Read more about EdApp here: http://www.edapp.com & here https://youtu.be/UVyjGYz4h7k and check out our company culture here at Life at EdApp – https://www.edapp.com/life-at-edapp/
The Role
As we continue to grow we are looking for Instructional Designers to join our Customer Success Function, who are passionate about creating great content and supporting clients to deliver great training programs. This role requires strong knowledge of visual design, a strong customer first and project management mindset.
On any given day, your role and responsibilities will cover three key areas:
DESIGN & COURSE CREATION
Using our authoring tool, you will be given briefs from our Instructional Designers and Account Managers to create training courses and micro-lessons, either for clients or for our growing course library.
You will be researching and writing the course content, but also using image editing and visual design tools to enhance the look and feel of the micro-lessons.
You will review materials and documents to structure and produce courses, as well as sourcing other relevant information and assets.
CUSTOMER SUCCESS/ENABLEMENT
You may from time to time jump on a zoom call with a client to get a live brief for their specific training materials.
You may from time to time need to jump on a zoom call with a client directly to walk them through your lesson and design, explaining the use of templates and showing them how they can further edit their courses if they’d like.
CULTURE/TEAM
You will build strong and collaborative relationships with our team of Instructional Designers and Account Managers who are located across Sydney, New York and London.
You will actively contribute to the Manila office culture.
Requirements:
A bit about you
You love to research.
You will be given briefs on a range of topics and industries so you will need to have the desire to become the subject matter expert quickly
You have a strong, goal-oriented work ethic and are proactive in your approach to tasks.
You are eager to learn and growYou have an instructional mindset and can grasp the concept of learning objectives
You have strong written and verbal communication skills and are able to have conversations with clients directly regarding design briefs
You thrive work independently in a dynamic and in a fast-paced environment
You are a great planner with great attention to detail
Ideally you have:
Minimum 1-2 years of work experience – ideally in Learning & Development, Design, Customer Support or a teaching discipline.
An interest or passion for teaching and education
Preferably used design and editing tools such as Adobe Creative Cloud, Photoshop, In-Design, or Canva and are comfortable with visual design.
Been in a customer facing role where you have had the experience of conducting training or technical support.
Basic HTML or CSS skills would be a big plus!
Used Slack and Trello for communication and project management.
