The Area Human Resource Officer (AHO) shall be responsible for the administration of Human Resources policies and protocols in his/her designated area of coverage.
This role shall be permanently stationed in a fleet hub or sorting facility from his/her assigned area and shall report directly to the HR Business Partner for Fleet that is stationed at the Company’s head office.
Responsibility:
Recruitment
- The Area HRO shall closely coordinate with the Recruitment Manager and the concerned internal and external stakeholders on the job vacancies in his/her designated area
- Take lead in the on-ground event management of job fairs, including securing high attendance rate among target applicant pool, smooth flow of screening steps, and collection of resumes and documentary requirements
- Handle contract signing of chosen candidates for hire and monitor submissions of pre-employment documents of new hires
Employee Relations and Engagement
- Understand thoroughly the Company General Code of Conduct, Rider Code of Conduct, and Fleet Officers Code of Conduct to determine if any employee is committing violations.
- Conduct fleet townhall sessions to determine rider issues and grievances
- Conduct an initial investigation to determine truthfulness and validity of complaints or grievances and prepare the incident report after the investigation
- Issue approved notices to explain (NTE) and notices of decisions (NOD) to employees alleged of committing violations.
- Propose and facilitate local engagement activities in response to hub or sort facility employee needs
- Conduct random hub audits to check compliance to HR protocols, including 201 files, contracts, and timekeeping cards
Performance Management
- Initiate probationary performance appraisal of probationary fleet officers in coordination with Area Managers
- Issue notice of non regularization to those that failed the probationary assessment and notice of regularization to those that passed
Others
- Maintain the hard copies of 201 Files of all employees in designated areas and upload scanned copies in an organized manner to the HR Unit’s shared online portal.
- Submit required reports or other documents to the HR Head Office as necessary
Ninja Van is on a mission to dominate last-mile delivery for eCommerce in South East Asia. We are one of the fastest growing startups in the region, having won over 3,000 merchants and delivering 15,000 parcels a day in six countries, Singapore, Malaysia, Indonesia, Thailand, Vietnam and the Philippines.
At our core we are a technology company that is disrupting a massive industry with cutting edge software and operational concepts. Driven by algorithm-based optimization, dynamic routing, end-to-end tracking and capacity balancing with partner fleets, we provide best-of-class delivery services that delight both the shippers and end customers.
Why Ninja Van?
We are only just getting started! We have much room for improvement and many ideas that will further shape the industry. We are on the lookout for world-class talent to fill our world-class team. We want people who are passionate about making a difference to the world. We like people who are brimming with ideas and who take initiative rather than wait to be told what to do. We prize team-first mentality, personal responsibility and tenacity to solve hard problems and meet deadlines.
