Host Operations Officer

Host Operations Officer
Company:

Newport World Resorts


Details of the offer

Government - State (Government & Defence)
The Host Operations Officer (Multilingual) identifies premium players and creates a customer relationship whereby he/she must be able to understand the customer's needs and wants. He/She must act according to fully ensure arrangements on Gaming Treasury, Food & Beverage, transportation, hotel bookings and so much more are accommodated and executed in seamless fashion to ensure customer satisfaction.
RESPONSIBILITIES Coordinate arrangement related to gaming activities, preferences and stay of guests, ensure coordination with other department is seamless and arrangements are facilitated accordingly Assist guest queries and processes relating to membership, gaming programs, promotions & events, and other related inquiries Facilitate guests program buy-in and settlement at the Cage. Assist as well in all Gaming Treasury related transactions and inquiries Achieve a high standard of service level through proactive engagement with guests Promote a high standard of professionalism in all engagement with guests Ensure tasks are executed accurately and in a timely manner When required, host/attend special promotion or events within or outside the property When required, accompany guest/s to City tours, Yacht cruises, Private Jet arrival and send off Rotate shifts and duties to arrival & departure assistance at the airport  Ensure tasks / assignments per shift are performed as required e.g. manpower deployment, hotel check-in/out assistance, special duties, among others QUALIFICATIONS Candidate must possess a High School diploma. Has excellent communication and interpersonal skills. Required language is Korean. Confident and able to deal with VIPs Fresh graduates/Entry level applicants are encouraged to apply. Excellent analytical and critical thinking skills Knowledge in office applications (GSuite, MS Office, etc.) Strong interpersonal skills Ability to build good working relationships and deal with different types of individual Organized and has great attention to details Focused and organized Able to work alone and with a team Your application will include the following questions: What's your expected monthly basic salary?
How would you rate your Korean language skills?
Newport World Resorts (NWR) is the first integrated tourism hub in the Philippines that is fast shaping up to become the most exciting destination in the country.
NWR breaks new ground in the Philippines by combining lodging brands, restaurants, gaming facilities, entertainment spots and a luxury mall in one grand destination.
Asia's newest playground is located in Newport City, a modern live-work-play community and the first tourism economic zone in the Philippines, just across Terminal 3 of the Ninoy Aquino International Airport and adjacent to the Villamor Golf Course.
It also features the upscale Newport Mall which boasts of shops and boutiques for international luxury brands, high end cinemas, dining outlets, and the Newport Performing Arts Theater, a 1,500-seat venue for local and international artists and productions.
Newport World Resorts (NWR) is the first integrated tourism hub in the Philippines that is fast shaping up to become the most exciting destination in the country.
NWR breaks new ground in the Philippines by combining lodging brands, restaurants, gaming facilities, entertainment spots and a luxury mall in one grand destination.
Asia's newest playground is located in Newport City, a modern live-work-play community and the first tourism economic zone in the Philippines, just across Terminal 3 of the Ninoy Aquino International Airport and adjacent to the Villamor Golf Course.
It also features the upscale Newport Mall which boasts of shops and boutiques for international luxury brands, high end cinemas, dining outlets, and the Newport Performing Arts Theater, a 1,500-seat venue for local and international artists and productions.
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Perks and benefits
Medical
Miscellaneous allowance
Education support
Loans
Sports (e.g. Gym)
Parking
Vision
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What can I earn as an Operations Officer


Source: Grabsjobs_Co

Job Function:

Requirements

Host Operations Officer
Company:

Newport World Resorts


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