Hiring Sales Operations Senior Analyst - J15

Position: Sales Operations Senior AnalystLocation: Quezon CityJob Description:Leadership and Team Development:Identify and nurture talent, lead, motivate, and coach direct reports for an effective team.Manage team performance and drive continuous achievement of KPIs.Operations Management:Oversee day-to-day operations for consistent quality and productivity across channels.Ensure performance aligns with relevant metrics or revenue goals.Communication:Effectively communicate quarterly strategy and monthly/weekly priorities.Adjust messaging for different target audiences with concise communication.Adaptability:Quickly adapt to changes in workflows, processes, procedures, and product features.Proactive Problem Solving:Proactively share bottlenecks and challenges with quantified impact for prioritization.Clearly outline current performance drivers and actions to improve.Professionalism:Maintain a professional and personable demeanorJob Qualifications:3 years of BPO experience with at least 1 year in a supervisory role.1 year of relevant Sales experience (upselling, cross-selling, online sales, or telemarketing).Open to undergraduates with relevant work experience.