Healthcare Call Center Agent

A Healthcare Agent is a professional who assists individuals in navigating the complexities of the healthcare system. They provide guidance on healthcare options, insurance coverage, and medical services available to patients. These agents often work closely with clients to understand their healthcare needs and preferences, helping them make informed decisions about their medical care. Healthcare agents may also advocate for patients' rights, help resolve billing or insurance disputes, and coordinate healthcare services to ensure optimal outcomes. Overall, Healthcare Agents play a crucial role in facilitating access to quality healthcare and supporting individuals in managing their health effectively.Qualifications:• At least HS Grad (old curriculum) / SHS Grad• Excellent Communication skills• WOSA