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Healthcare Associate

Details of the offer

Healthcare AssociateThe successful hire is responsible for the following tasks: 1. Answering inbound calls; taking detailed information and relaying messages to doctors, physicians, or medical staff members. 2. Calls may come from patients or medical facilities. 3. Answer the caller's questions ranging from asking about office hours to requesting copies of medical records. 4. Schedule or cancel appointments. 5. Refer the caller to emergency numbers if necessary. Qualifications: 1. At least 1 year of BPO experience2. Excellent communication skills3. Customer service knowledge4. Nursing background is preferred5. Basic understanding of the US healthcare system.6. Working knowledge of medical terminology7. Must have experience working in a healthcare facility in a medical receptionist role8. Detail oriented.9. Must be willing to work in Ortigas onsiteEnjoy more benefits and perks when you join us today! What're you waiting for? 1. 15% Night Differential. 2. HMO Benefits after 30 days + Add Up to 2 Dependents. 3. Retirement Benefits. 4. 24 Leave Credits per year, Convertible to Cash. 5. Wholistic Employee Wellness Program.


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