Healthcare Advocate - Fresh Graduates / Career Shifters - Optum Global Solutions Philippines

WHO WE ARE:

Optum is a part of the UnitedHealth Group, a Fortune 7 company, serving 125 million individual consumers.

We are a diverse company with over 189,000 employees worldwide and over 14,000 employees in the Philippines.
We are a leader in nearly every aspect of today’s health care landscape

We leverage on having the largest single proprietary network of physicians, hospitals, health facilities, and caregivers in the United States. At Optum, we believe that what makes you special can inspire your life’s best work.

Welcome to one of the toughest and most fulfilling ways to help people, including you. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life’s best work.SM

Join us today and unlock a world of rewards and benefits for performance, career growth, work-life balance and the opportunity to pursue your passion.

JOB QUALIFICATIONS:

A graduate of any 4-year course

Ability to multi-task

Must be willing to work in Taguig City, Muntinlupa City, or Quezon City
Must be willing to work on shifting schedules

WHAT WE OFFER:

Market Competitive Pay Levels

Retirement Plan

Medical Plan (HMO) from Day 1 of employment

Dental, Medical, and Optical Reimbursements

Life and Disability Insurance

Paid Time-Off Benefits

Sick Leave Conversion

Tuition Fee Reimbursement

Employee Assistance Program (EAP)

Annual Performance Based Merit Increases

Employee Recognition

Training and Staff Development

Employee Referral Program

Employee Volunteerism Opportunity

All Mandatory Statutory Benefits

ROLE AND RESPONSIBILITIES

You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs. This may include, among others, inquiries or concerns on their benefits, eligibility and claims.

You will guide and educate the customer about the fundamentals and benefits of consumer- driven health care topics to help manage their health and well-being. To do this, you will provide guidance in selecting the best benefit plan options and choosing a quality care provider.

You will intervene with care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance, when needed.

You will provide our customer real time resolutions or through comprehensive and timely follow-up with the member

Your role is critical in allowing our members, families, facilities and health professionals to have greater confidence in the exceptional care we provide. And for you, an everyday opportunity to do your life’s best work.
Job ID: 272867

Apply Now! The hiring manager will contact you via GrabJobs chat.