Roles & Responsibilities
The Operations Head oversees the daily workings of the logistics and assembly operations, manages quality assurance, inventory, distribution of goods, facility layout; implements new technologies and alternative methods of logistics efficiency, analyzes statistics and presents findings to stakeholders and higher management. The incumbent plans, manages and implements schedules to ensure deadlines are met and maintains a high quality of product production and delivery. The position calls for someone with strong analytical capabilities who is self-motivated, results-oriented and demonstrates the acumen to deliver excellent customer service to our clients through the implementation of Perfect Execution.
Operation Head will be directly reporting to the Chief Operating Officer, He/She will be Managing Four Departments such as Launch and Acquisition, Logistics, System Encoding and Execution.
Under the Operation Head will be the Assoc. Operation Manager.
Job Responsibilities: Manages and directs chain and daily operation activities including transport, manpower supply , distribution, sourcing and inventory control. Plans, schedules and reviews workload and manpower to ensure targets are being met on a cost-effective basis. Manages product assortment and ensure that inventory records are accurate. Performs quality controls by ensuring all goods received and shipped are in alignment with specifications and quality requirements. Communicates with all relevant parties to ensure delivery times are met. Communicates any changes in the deliveries to all relevant parties and follow up on interruptions to the deliveries. Organizes, plans, and implements inventory activities. Improves operational systems, processes and best practices for organizational well-being. Contributes towards the achievement of Company's strategic and operational objectives. Champions and leads Perfect Execution Program such as expanding Express Range continuously, reducing the lead time and improving the service level to customers as well as operation efficiency by waste elimination through Lean Projects. Supervises and trains a team of managers, supervisor and logistics staff, tracking and measuring their performance. Ensures that the team has enough time to assemble and deliver products based on clients' requests on a cost-effective basis. Ensures that health and safety regulations of the warehouse and assembly operations are strictly adhered to. Requirements Bachelor Degree Holder or MBA Equivalent. Have a 5 or more years experience in Logistics & Supply Chain Management. Have a 1 or more years experience in e-commerce. Have a strong background in People Management. Not more than 50 years old On-site
