German Customer Support (Technical Account)

Looking for a new job opportunity here in the Philippines, this might be the best job for you!

Company Profile: This is an IT/Outsourcing company that offer services in over 35 languages for Customer Service, Technical Support, Content Moderation, Virtual Assistant, Network Operations Centre, Document Processing, Data Research Services, Risk Compliance and Know Your Customer Services.

Position: German Customer Support (Technical Account)
Industry: IT/BPO Company
Location: Davao City
Salary: P 45,000 – P 50,000
Schedule: Shifting

Benefits:
• Attendance Bonus
• Performance Bonus
• Meal Allowances
• Project Initiated Incentives

Requirements:
• Preferable Non- Native or Native with Permanent VISA
• Proficient in speaking, reading or writing German
• Good English communication skills both verbal and written
• At least Sr. High School graduate
• Experience in Customer Service is a big plus
• Must be willing to relocate and work in Davao City

Responsibilities:
• Responsible in verifying the account information of the client
• Provide solution to client problems
• Prepare quality reports of transaction
• Responsible in sustaining quality feedback and coaching sessions with CSR
• Develop and, implements trainings to improve the system
• Handle quality check and file report to the management

Recruitment Process:
• Paper Screening
• HR Interview
• Language Assessment
• Final Interview
• Job Offer

Be employed in the biggest multinational companies in the Philippines.

Look for Ms. Alena