Front Desk Associate

Assists in preregistration and blocking of rooms for reservations.- Register guests and assigns rooms. Accommodates special requests whenever possible.- Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.- Maintains the cleanliness and neatness of the front desk area.- Understands room status and room status tracking.- Knows room locations, types of rooms available, and room rates.- Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.- Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.- Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.- Process guest check-outs.- Performing cashier related functions like posting charges to guest accounts.- Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.- Uses proper telephone etiquette.- Reports any unusual occurrences or requests to the manager or assistant manager.- Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.- Performs other related duties as assigned.Work Remotely- No**Job Types**: Full-time, Permanent**Salary**: From Php440.00 per day**Benefits**:- Company Christmas gift- Employee discount- Opportunities for promotion- Paid training- Promotion to permanent employeeSchedule:- 8 hour shift- Afternoon shift- Day shift- Evening shift- Holidays- Rotational shift- Shift system- WeekendsSupplemental Pay:- 13th month salary- Anniversary bonus- Overtime pay- Performance bonus- TipsCOVID-19 considerations:Must follow most recent COVID -19 protocol, must be fully vaccinated. Will perform Antigen testing when hired.**Experience**:- Front Desk Agent: 1 year (preferred)**Language**:- English (preferred)Shift availability:- Day Shift (preferred)- Night Shift (preferred)- Overnight Shift (preferred)