Bachelors degree in a relevant area of expertise such as healthcare, business, or finance.- Minimum of 5 years of progressively responsible revenue cycle management with strong working knowledge of benefit and reimbursement coverage, billing and collection process and functions, denials management, payment modeling, financial and service line reporting experience and general revenue cycle management strategies and industry best practice.- Minimum of 5 years successful team leadership experience involving direct management of staff.- Financial management skills including the ability to financially analyze data for operations, auditing, and forecasting; basic accounting knowledge; staffing and financial reporting skills.- Experience leading cross-org discussions and working with a matrixed team of stakeholders to achieve common goal.- Excellent written, presentation and verbal communication skills at the executive level.- Must possess solid analytical skills and be able to make quick, effective decisions under pressure.- Proven track record of taking ownership and driving results.- Possesses an exceptional eye for detail and process improvement.- Trained in HIPAA guidelines.Job summaryThe Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our customers and report financial results. Amazon is quickly building the Finance Operations capabilities in the healthcare industry by creating the Healthcare Finance Operations Services.This is both a strategic and a hands-on role that requires strong leadership skills, a high degree of organization, strong written and verbal communication, and a passion for collaboration in the design of data driven programs that optimize reimbursement and revenue and with a focus on the shared services functions. The Manager will have a deep knowledge of the healthcare industry.Key job responsibilities- Responsible for organizing and coordinating the daily operations of the Healthcare Finance Operations Services, in collaboration with the Sr. Manager, FinOps Healthcare, to ensure consistent quality, compliance, productivity and efficient operations for receivables management- Coordinates and organizes operational functions, including audits, staffing, performance evaluations, staff development and training, regulatory compliance, policies and procedures, quality and productivity monitoring.- Collaborate cross functionally to develop fully informed views and insights into the drivers behind data, and present findings clearly and concisely.- Participates in collaborative work sessions and projects to clarify the processes and guidelines pertaining to Revenue Cycle Operations.- Tracks and monitors key revenue cycle performance indicators; reports key findings to appropriate leadership and stakeholders across the organization.- Engages in initiatives involving technical workflow and utilization of software solutions.- Collaborates with partners to develop and implement plans for the operational infrastructure of systems, processes, training and personnel designed to create standardization in the organization and enable rapid growth.Experience with complex problem solving using Lean / Six Sigma techniques desired- Proven project management ability that shows how to organize, find solutions, and follow through to a successful conclusion- Advanced presentation skills and the ability to guide and influence leadership
