Financial Account Call Center

A Financial Account Agent is a professional responsible for managing financial transactions and accounts for clients or organizations. Their duties typically include processing payments, reconciling accounts, preparing financial reports, and providing assistance with inquiries or issues related to financial matters. Financial Account Agents ensure accuracy and compliance with financial regulations while maintaining strong relationships with clients to meet their financial needs effectively.Qualifications:• Educational Background: Complete at least 12 years / 2 years in college• CEFR: B2• Segment: Starter / AdapterSegment References:Starter No experience at allAdapter With experience but not related to BPO.Expo Gen 1 With Customer Service Experience 5 months belowExpo Gen 1 With Customer Service Experience 6-12 monthsExpo Gen 1 With Customer Service Experience 13-24 monthsExpo Gen 1 With Customer Service Experience 25-48 monthsExpo Gen 1 With Customer Service Experience 49 months aboveExpo Tech Expro 2With Technical Support Experience 6-12 monthsExpo Tech Expro 3With Technical Support Experience 13-24 monthsExpo Tech Expro 4With Technical Support Experience 24-48 months