Job Overview
A Field Sales Coordinator uses his sales experience and leadership skills to motivate sales representatives, handle administrative duties, and promote customer satisfaction. The Field Sales Coordinator supports sales representatives and coordinate sales-related activities but is not responsible for selling products. He must be detail-oriented and competitive so to contribute to the achievement of sales targets by supporting Sales Representatives, coordinating sales activities, and maintaining good customer relationships. The Field Sales Coordinator's responsibilities include supporting sales, ensuring order satisfaction, coordinating with other external business partners, motivating staff, handling administrative duties, and promoting customer satisfaction. To be a successful Field Sales Coordinator, he should have excellent organizational, administrative, and problem-solving skills. He should also possess strong communication, interpersonal, and customer service skills.
Responsibilities and Duties
Helping the sales team to improve their productivity by coordinating with business partners and principal to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
Handling urgent calls, emails, and messages when Sales Representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
Collaborating with other external business partners to ensure sales, marketing, queries, and deliveries are handled efficiently.
Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department and main business partner, Globe.
Ensuring a daily sales update are reported directly to Sales Support Supervisor to facilitate timely and accurate sales report.
Managing budgets for expenses like incentives, marketing, and travel.
Ensuring adherence to laws, regulations, and policies.
Qualifications
A Bachelor's degree in Business Administration or related field.
2 or more years' experience in sales.
Experience as a Sales Coordinator or in administration may be advantageous.
Good team development and leadership skills.
Computer literacy.
Good administrative, organizational, and problem-solving skills.
Excellent communication, sales, and customer service skills.
The ability to multitask, work in a fast-paced environment, and meet deadlines.
Strongly able to follow organizational goals and company regulations.
Current knowledge of industry trends and regulations.
