Executive, Vendor Management - 56167
Operations - Philippines Pasig City, National Capital Reg
Purpose of the role
Vendor Management Executive is responsible for ensuring that costing are sent to partners or stakeholders within the agreed turn-around time and continuously developing vendor capabilities and capacity to support business needs.
Responsibilities
Staff Training & Management:
Ensure all staff reporting to this position understand the Nielsen Code of Conduct and Field Standards and Policies, including confidentiality and security requirements
Adhere to Nielsen’s formal Check-in Process, with Individual and Company objectives set each January and reviewed regularly with staff throughout the year
Conduct all training per Nielsen Standards and documented processes and procedures
Execute resource allocation and cross-training to allow for adequate coverage during times of heavy workload (i.e., during sickness and leave)
Provide performance feedback to Vendors to improve their morale and motivation
Encourage continuous improvement by providing Vendors with timely, constructive feedback and necessary support to ensure high quality and timely delivery
Smart Costing and Design
Serve as the Operations Point of Contact (POC) and provide full, consultative project design support to Client Service
Collaborate/negotiate with stakeholders -- Client Service, Operations Team and Vendor Partners (if necessary) to ensure/understand effective and cost efficient design of projects
Collaborate/negotiate with Vendor Partners to provide the best cost in a timely manner to all RFQs sent by Client Service
Continuous Process Improvement and automation where needed
Vendor Management Business Partner and Support
Award projects to vendor partners based on capability and capacity in a timely manner
Supports smooth project execution by providing appropriate and timely release of token to respondent based on project specs
Conduct training to vendors to ensure skills and expertise are built across all vendors
Collaborate with Project Management Team to understand areas for improvement of vendor partners in terms of project execution and processing
Organize KPI discussion and action planning meeting to provide feedback and recognition to vendor partners on their project execution
Capacity Planning to ensure accurate forecast to support business needs
Continuously look and accredit professional vendors who can support our business needs
Ensure that all vendor partners adhere to Nielsen Policies and Guideline with complete and accurate documentation (e.g. NDA, Accreditation documents, MSA)
Provides timely update of KPI/Protrack and Compliance metrics
Accurately and timely process project contracts and billings to release payment on time to vendor partners
Process documentation and Vendor profiles are updated and complete
Continuous Improvement of process to help overall Operations team in optimizing cost, CS in winning more projects and other stakeholders for smoother transactions
Requirements:
Fresh graduate related courses in Industrial Engineering, Business Management or with 1 to 2 years experience.
Solid understanding of the interview process, preferably in market research, and familiarity with commonly used terminologies and jargons
Strong negotiation, communication and People Smart; able to effectively solve problems and diffuse any potential conflicts
Ability to prioritize, and work under pressure
Organized with strong time management skills; proactive and able to meet deadlines and follow-up on action items
Detail-oriented, both in giving instructions and monitoring process and deliverables
Thorough understanding of the related Nielsen SOPs and fieldwork standards
Good command of English and local language (Filipino), both verbal and written
Computer literacy and accurate keyboard skills
Process Improvement and automation where needed
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Job Type:Regular
Primary Location:Pasig City,National Capital Reg
