Your day-to-day: Develops the hotel's HR strategy in conjunction with the mission, goals and objectives of the hotel and presents to Executive Committee Establishes at the property, the IHG HR framework including: The organization structure HR Policies and Procedures Recruitment system Induction and Orientation procedures Training procedures Performance Appraisal system Transfer and promotion procedures Develops a hotel succession plan Designs HR forms, documents and processes Develops staffing policies in line with IHG guidelines Conducts training for manages in HR specialty areas (recruitment; effective roster costing; appraisals, etc ) Assist Department Heads in customizing Job Descriptions Develops a reward and recognition system Perform the role of adviser, consultant and councilor to management and staff Develop strategies to correct operational problems relating to staff (including absenteeism, turn over, retention, morale etc) Manage industrial relations issues of the hotel Manage workers compensation and rehabilitation and medical insurance Manage the hotel's superannuation scheme Develop and implement procedures for handling disciplinary and grievance interviews Establish relationships with external organizations including government training agencies; training consultants; private training providers and professional associations Provide advice to the General Manager which will assist in the meeting of strategic objectives Manage the legal issues of the department Respond to requests for information from internal and external sources, including Corporate Office Maintain remuneration scales in accordance with financial objectives Plan bonus, commission and incentive schemes for relevant staff Ensures comprehensive and regular staff communication sessions Prepares efficient work schedules considering the hotel and labor requirements Approves leave after considering hotel requirements Works with Director of Finance in the preparation and management of the Department's budget At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job We'll never know unless you hit the 'Apply' button. Start your journey with us today.
