Company Description SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.
Job Description
PRIMARY RESPONSIBILITIES
The Digital Publisher is responsible for managing various types of content on SGS websites to drive traffic and generate leads, working closely with the business in the update or creation of web pages as well as upload of marketing collaterals. Provide support to local content team in the maintenance of the SGS country websites, ensuring adherence to web and SGS Brand guidelines.
REPORTING LINE
- Corporate Communications Support Team Manager
SPECIFIC RESPONSIBILITIES
- Evaluate and assess incoming change requests to identify completeness of requirements as well as validity of request
- Process incoming requests from affiliates in a timely manner and providing relevant recommendation to ensure value-adding improvements
- Use of the Sitecore web content management system for the maintenance and development of the SGS.com websites
- Provide guidance to local representatives on processing web pages within Sitecore
- Perform regular review of country websites to ensure locally created content pages follow the SGS.com web guidelines
- Perform tasks related to other digital channels (ON24, YouTube, Google My Business, etc) managed by the team
- Work with the SGS.com Technical development team and Digital Marketing & Communication Management Team to identify issues on the Sitecore content management system to identify improvement opportunities
- Perform non-operational tasks as assigned by the support team manager, copywriters or the Digital Marketing & Communication Management Team
- Perform other tasks that are related to the department and/or organization’s vision and goals
Qualifications
PROFILE
- Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree, any field
- At least 1-2 years of working experience in the related field is required for this position
- Strong analytical skills with ability to collect, organize and analyze information with attention to detail, accuracy and validity
- Knowledge in HTML and CSS as well as hands-on experience with Adobe Photoshop and familiarity with content management systems would be an advantage
- Fluent in English, both written and verbal
- Fresh graduates with knowledge of content management system and web page development are welcome to apply
REQUIRED SKILLS
- Working knowledge of usability principles, best practice and a solid understanding of the user experience
- Experience in web content management/publishing and understanding of technical areas of website maintenance
- Experience in any content management systems and other related web development tool is a plus
- Understand good information structure, with the ability to suggest improvements where needed
- Excellent communication and interpersonal skills, able to communicate effectively at all levels with internal/external customers
- Able to follow procedure, processes and guidelines
- A fast learner, able to grasp new concepts, understand requirements and translate knowledge into practical ability
- Ability to work under pressure and meet deadlines
- Customer-focused and delivery-oriented
- Adaptable, ethical, analytical and has a strong eye for detail
- Team player with ability to operate without close supervision
