We are looking for a driven Digital Platform Lead to join our dynamic team at Philip Morris International in Taguig.
Growing your career as a Full Time Digital Platform Lead is a great opportunity to develop useful skills.
If you are strong in problem-solving, persuasion and have the right personality for the job, then apply for the position of Digital Platform Lead at Philip Morris International today!
Be a part of a revolutionary change
At PMI, we've chosen to do something incredible. We're totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future.
With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
Sales and Marketing at PMI feels like building a new business - but with the accumulated expertise of a global brand behind you. Bring us your curiosity and capacity to engage people and you can be part of the digital, omni-channel team that's driving our huge commercial transformation.
If you're a forecaster and forward-thinker, you can make a huge impact, creating sales strategies across all markets. But, here, your innovation will do more than just improving sales.
As a Digital Platform Lead, you will perform Community Manager duties that drive seamless user experience, relevant innovation and continuous improvement across new and existing PMFTC Trade Platforms. This includes coordination on end-to-end maintenance, review, and user acceptance testing and revisions making sure the platform is compliant to PMI policies, procedures, and regulatory/legal requirements.
Your day-to-day tasks will revolve around managing the platforms end-to-end to support programs, campaigns, and other engagement activities developed for the trade customers. This includes but is not limited to:
. Oversee continuous improvement the trade platforms' usability, efficiency, and effectivity through introspective practices aimed to improve UI for the platforms managed. Analyzes key customer feedback and learnings to continuously improve platform user experience which may influence content planning and innovation roadmap.
. Formal Project management of new campaigns, applications, optimizations, experiments, and other mini projects. As an Omnibus Project Manager, you are expected to:
o Manage project timelines, costs, stakeholders, and risks.
o Deep dive into functional and technical requirements for development of User Stories.
o Lead design of overall customer experience and UI for projects that require it.
o Develop comprehensive test cases and lead UATs, Regression Tests, and Smoke Tests.
o Coordinate with relevant internal and external stakeholders for progress reporting and other tasks related to progressing through the project milestones.
o Monitoring project progress against KPIs and other non-numeric objectives.
. Explore new technologies to improve existing capabilities.
. Configuration and Setup of new and existing capabilities. New capabilities may either be built locally or coordinated with the Global and Regional headquarters.
. Close coordination with IT, IT Security, Data Privacy, Legal, and R&C partners to ensure that new and existing capabilities are properly vetted before they are released.
. Close coordination with IT and Procurement for management and onboarding of new suppliers that could support the necessary direct or supplementary functions of the platforms.
. Raise bugs and monitor resolution of escalated issues for all the platforms managed.
Who we're looking for:
You have a Bachelor's degree with 2 to 3 years of work experience, preferably in Digital Marketing, Project Management, or Commercial IT. Has led a project/ process improvement and or development of online programs related to delivering excellent customer experience. FMCG / General Trade customer experience exposure is an advantage. Familiarity in Salesforce services / solution is an advantage. Microsoft Excel proficiency is an advantage. You must be amenable to be assigned in BGC, Taguig City.
What we offer:
Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:
. Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore.
. Be part of an inclusive, diverse culture, where everyone's contribution is respected collaborate with some of the world's best people and feel like you belong.
. Pursue your ambitions and develop your skills with a global business - our staggering and scale provides endless opportunities to progress.
. Take pride in delivering our promise to society: to deliver a smoke-free future. Benefits of working as a Digital Platform Lead in Taguig:
? Excellent benefits
? Advancement opportunities
? Attractive package
