Data Management Specialist - Medical Background Medical Administration (Healthcare & Medical)
Under guidance, configures client reports from standard IQVIA systems.
Principal Accountabilities: Under broad guidance, manages the on-going daily production for a specific area to an agreed schedule and to client specification. Responsible for the QC production, data investigations and resolutions of client inquiries for the assigned Australia and New Zealand offerings. Communicates findings and provides recommendations arising from data validations conducted during QC production and query investigation for both internal and external Clients. Develops and implements additional quality control/assurance system to further improve data processing and quality. Able to do 100% quality control checking to ensure that every deliverable sent directly to our local office will not cause any escalations. Ensures that the appropriate processes are adequately documented and followed across all systems. Able to understand, comprehend and analyze the classification that requires correct segmentation based on the given category definition documents of each client. Ability to train members to produce high productivity and high accuracy of output that meets or exceeds the expectations of the Local Office. Manages and addresses queries, issues from users to help them improve, develop, and master the process. Create and update training materials or documentations that could help maintain high quality of the output and process. Communicate with the Local office and other managers of the production hub for any instructions and updates when necessary. Ability to multi-task with BAU, admin and other projects that could be assigned. Contribute on identifying process improvement opportunities. Ability to guide the work of others within a team environment. Ability to work under time constraints and changing work volumes. Have the strong independency to handle different segmentation clients that could be managed in the future growth of the team. Ability to create capacity and resource plan for the team for changing of work volumes and additional onboarding clients. Willing to be trained for technical to run scripts for Python and SQL for QC reports, report generation and other admin tasks used for the process. Ability to identify potential processing improvements and help with the innovation process to validate data required for pre and post UAT. Ability to forecast workload progress and communicate to leaders and Local Office potential strategies.
Bachelor's degree in science for Pharmacy or any medical background with at least 1 year of experience Willing to do production work and accept additional tasks like Adhoc, special project or other challenging tasks Ability to work with the Local Office, to follow directions accurately and to work under time constraints and changing work volumes Strong interpersonal, written, and communication skills Strong customer focus, an attention to detail and excellent analytical and problem-solving skills Ability to work well with others cross functionally Proven ability to achieve goals on time Good analytical and problem-solving skills Ability to process large amounts of data to isolate issue in question. Demonstrate strong understanding of complex concepts and processes Additional Requirements: The job requires flexibility to adapt with the rules and requirements of different clients and markets which require quick grasp, analyzation, critical thinking, and strong decision making that resulted in a high quality of output. General knowledge of the company's products and pharmaceutical industry or field specific to a major function. Organization Reporting and Scope: Typically reports to: Team Lead, Production Operations
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IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries
Creating a Healthier World
We want to help make extraordinary things possible for patients. We are inspired by their stories, and it is our mission to accelerate innovations that enable better outcomes. Every day, we work alongside customers and partners to unleash potential and help improve health around the world.
In Pursuit of the Extraordinary
We deliver on our mission by helping to speed drug development, ensuring product quality and safety, improving commercial effectiveness, getting the right treatments to patients, improving access and delivery of healthcare, and ultimately driving better health outcomes. And we always strive to be extraordinary – every step of the way.
With IQVIA Connected Intelligence we're able to achieve powerful results by connecting unparalleled data, advanced analytics, innovative technologies, and deep healthcare and scientific expertise. This enables a highly customized approach to address unique challenges.
Unleash Your Potential
It takes passion to make the extraordinary possible for patients. Our culture of innovation and collaboration enables us to explore new possibilities and help improve health around the world.
When you join our diverse, global team, you'll harness the power of unparalleled data, advanced analytics, cutting-edge technologies, and deep healthcare and scientific expertise to drive healthcare forward.
Join IQVIA to see where your skills can take you. #WeAreIQVIA
IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries
Creating a Healthier World
We want to help make extraordinary things possible for patients. We are inspired by their stories, and it is our mission to accelerate innovations that enable better outcomes. Every day, we work alongside customers and partners to unleash potential and help improve health around the world.
In Pursuit of the Extraordinary
We deliver on our mission by helping to speed drug development, ensuring product quality and safety, improving commercial effectiveness, getting the right treatments to patients, improving access and delivery of healthcare, and ultimately driving better health outcomes. And we always strive to be extraordinary – every step of the way.
With IQVIA Connected Intelligence we're able to achieve powerful results by connecting unparalleled data, advanced analytics, innovative technologies, and deep healthcare and scientific expertise. This enables a highly customized approach to address unique challenges.
Unleash Your Potential
It takes passion to make the extraordinary possible for patients. Our culture of innovation and collaboration enables us to explore new possibilities and help improve health around the world.
When you join our diverse, global team, you'll harness the power of unparalleled data, advanced analytics, cutting-edge technologies, and deep healthcare and scientific expertise to drive healthcare forward.
Join IQVIA to see where your skills can take you. #WeAreIQVIA
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