Qualifications?Years of Experience: 3-5 years of experience in software development or QA roles?Experience working with SQL required?Experience in Google Data Studio, Google Sheets, Excel required?Experience in Google BigQuery, Tableau, Power BI, Metabase, DaaS preferred?Experience in Hadoop or Big Data technologies preferred?Experience working with MySQL preferred?Experience working with Python/Scala preferred?Experience in JIRA and Confluence preferredJob DescriptionOVERVIEWI. ROLES AND RESPONSIBILITIESA.Does (The tasks / responsibilities that the role performs to address requirements in Key Result Areas)?Ability to gather business requirements and translate the requirements to reports and dashboards?Create simple yet effective dashboards, reports, etc. as needed by the business in support of projects and operational requirements?Provide actionable insights by performing data analysis and data mining?Perform complex ad hoc data queries and provide data extracts as needed by the business?Create and update documentation and help maintain the team document portal?Build complex queries on large volumes of data using SQL?Act as primary Analyst for urgent data and reporting requirements as required by the Leadership team?Act as L1/L2 Analyst for urgent operational data requirements?Ability to provide requirements, updates, and resolve known issues in timely manner?Support Delivery team in the distribution of reports, data files, etc. via email and sftp, and maintenance of distribution list?Create and update operations support documentation, and maintain tech and operations support document portalEnsure data security practices in the deployed pipelines?Standardize different queries and optimize them to speed up query times?Build automation workflows and ensures job uptime and performance?Attend escalated support calls during business hours and outside business hours (e.g. weekdays after 6 PM, during weekends and holidays, etc.)?Identify automation opportunities and implement workflows?Maintain uptime for different automation tasks B. Displays (The Knowledge, Skills, and Behaviors indicating how tasks / responsibilities will be performed)?Ability to handle urgent data and reporting requirements from the business?Willingness to work with different stakeholders across the organization?Leadership skills to help establish the team's ways-of-working, processes, deliverables, and documentation?Strong collaboration skills?Agile mindset with 'fail fast, learn fast' attitude?Detail-oriented to verify the integrity of gathered data and reports?Experience in analytics and data warehousing concepts, terminologies, and architecture?Good oral and presentation skills are a must?Excellent team player with good analytical skills in providing insights to numbers?Ability to work closely with colleagues to try and identify data related problems and solve them?Capability to adapt, develop or introduce projects that can be used for data analysis?Coordinates and supports the Technical Team on the updates of the Data Sources System B. Delivers (The specific outputs / tangible results produced by the role; resources responsible for)?Dashboard, reports, data extracts, and ad hoc requests to the business?Top-notch analytics support in accordance with agreed SLAs and KPIs?Comprehensive and up-to-date support documentation?Improvements in queries and reporting performance?Processes and workflows in accordance with best practices
