Driven by the passion to improve quality of people's lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.
Your role will be a key individual to process orders from our Sales Companies and handling of these accounts to attain customer satisfaction.
What you will do Receive Purchase Orders (PO) from our Sales Companies, verify order details, and update the information into our ERP system ? Ensure accuracy of information in the ERP system
? Update system of any changes in information (delivery dates, quantity, transfer price)
? You will be the main contact person between WSA and our Sales Companies
? Liaising with internal stakeholders (Planning, Purchasing, Manufacturing) to ensure timely delivery of orders to Sales Companies
? You will be required to resolve inquiries/issues, expediting stocks for our Sales Companies and/or requesting for transfer prices and other information required by our Sales Companies
? Ensure high Quantity Delivered On Time (QDOT)
? Participating in projects to improve work processes
? Managing of outbound shipments to Sales Companies
? Coordinate and communicate shipment delivery requirements with freight forwarders and warehouse
What you bring Experience Degree in Supply Chain / Business Administration ? Minimum 3 years of experience working in a Supply Chain environment
? Warehouse and Logistics knowledge will be an advantage ? Customer Service Experience Preferred, With Customer Centric Mindset ? Strong coordination, communication and interpersonal skills to work with internal and
external departments
? ERP System knowledge required / preferred, but not mandatory Personal competencies A people-oriented person who is always looking for solutions and bringing quality improvements, with a 'can-do' attitude.
? Strong team player and team spirit, able to build bridges with commercial organizations across the globe.
? Open minded and trustworthy.
? Excellent interpersonal and intercultural skills working with global stakeholders.
? Display strong communication and stakeholder management skills to work with people across all levels and seniority.
Who we are
At WS Audiology, we provide innovative hearing aids and hearing health services.
Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.
With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.
Sounds wonderful We can't wait to hear from you. WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.
