Customer Service Specialist

Job Responsibilities: 1. Mainly answering customers' incoming calls and providing customers with quality financial services;2. Compliance and intimate handling of customer objections, detailed and accurate recording of customer contact processes and information;3. Responsible for recording user-related consulting information;4. Responsible for accepting daily complaints from platform members and follow up the process.1. Call center customer service experience of more than 1 year;2, good at communication, have a good psychological quality;3. Work attitude is proactive and can withstand certain work pressures;4, with good execution, customer service awareness and team spirit, honest;5. Accept the rotation work system.Salary and benefits:1. Five insurance and one gold (endowment insurance, medical insurance, unemployment insurance, maternity insurance, commercial insurance);2. Salary system: The company provides employees with socially competitive salary and perfect welfare guarantee system. There are 1 or 2 salary increases in one year;3, working hours: 5 days and 8 hours long white class, scheduling shift system, all holidays are implemented in accordance with relevant national regulations;4. Perfect training system, diversified career development channels, opportunities for continuous improvement of job skills and comprehensive capabilities, and two-line promotion route (management line or expert line);5. Monthly departmental group building;6, the company provides paid holidays, expansion activities, tourism and so on.