Customer Service Representative

Responsibilities-Assist customers with inquiries and concerns-Provide information about products or services-Resolve customer issues in a timely and efficient manner-Maintain a professional and positive demeanor-Utilize communication skills to interact effectively with customers-Follow company guidelines and protocols-Document customer interactions accurately-Collaborate with team members to ensure customer satisfaction-Handle a high volume of incoming calls or messages-Stay knowledgeable about company offerings to better assist customers.Qualifications:-At least 18 years old-High school Graduate, Senior Highschool Graduate, College level, College Graduate or vocational graduate-Good English Communication Skills-With At least 3 months of experience-Patience and empathy when dealing with customers-Basic computer proficiency-Ability to handle stress and remain calm under pressureEnter