Customer Service Representative

Concentrix**Location**:Clark, PampangaA **Customer Service Representative** is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands.**Responsibilities**:- Answering incoming calls from customers- Sorting out customers' inquiries or requests- Ensuring that customers' requests are managed in an appropriate and timely manner- Developing, organizing, and maintaining accurate files- Delivering a high caliber of service in a friendly, confident, and informed manner**Requirements**:- At least SHS/HS graduate or equivalent with diploma- Experience in BPO is preferred but not required- Good to excellent English communication skills- Excellent customer service, problem-solving, and multitasking skills- Computer literate- Can start asap**Perks**:- Up to Php 25,000 salary- Plus allowances- Monthly performance incentives- Leave Credits- Insurance Coverage- HMO- Career development and advancement opportunities**#JoinCNXC now and let's be #DifferentTogether!****Salary**: Php15,000.00 - Php25,000.00 per month**Benefits**:- Health insurance- Life insurance- Opportunities for promotion- Paid training- Pay raiseSchedule:- 8 hour shiftSupplemental Pay:- 13th month salary- Bonus pay- Overtime pay- Performance bonusAbility to commute/relocate:- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)Application Question(s):- How long have you been in BPO industry?- Are you okay to work at Clark, Pampanga?**Education**:- Senior High School (required)**Experience**:- Customer Service Representative: 1 year (preferred)**Language**:- English (required)