Customer Service Representative

Key Responsibilities:• Responding to queries and providing assistance for questions and problems. • Following up with customers to ensure full resolution of issues. • Running reports to analyze common complaints and problems. • Utilizes knowledge base information to answer customer inquiries and alerts supervisor or lead worker when there is confusion or absence of information to answer particular questions.Key Requirements:• Open to FRESH GRADUATES of HR, Finance and Accounting related.• Proficient in English and must have very good communications skills .• Good problem solving skills.• Familiarity on Customer Service skills and etiquette.• Applicants must be willing to work in BGC, Taguig CityWhy:• Quarterly performance bonus.• Outstanding career development opportunities and fast track career progression.• Enjoy a fair work-life balance.• WEEKENDS OFF.• HMO and Life Insurance for employee and 2 dependents for free.• 24 Leaves annually.• Inside the Central Business District area.• Use of Gym, pantry, karaoke room, sleeping quarters and other recreational facilities.For more info please contact Charlotte Nabong:0921-672-0593: Smart0955-117-8918: TM