Customer Service Representative -Earn Up To 25K Salary Offer

• Maintains a positive, empathetic, and professional attitude toward customers at alltimes.• Responds promptly to customer inquiries.• Communicates with customers through various channels.• Acknowledges and resolving customer complaints.• Knows the products inside and out to be able to answer questions.• Process orders, forms, applications, and requests.• Keeps records of customer interactions, transactions, comments, and complaints.• Communicates and coordinates with colleagues as necessary.• Provides feedback on the efficiency of the customer service process.• Ensures customer satisfaction and provide professional customer supportQualifications:• Has at least 2yrs CSR experience• Experience in a healthcare account is an advantage, but not required• Amenable to work in an office-based setup• Able to work full time• Proficient English communication skills• Can handle pressure• Able to hold a conversation• Experience working with customer support• Willing to work on site