Customer Service Rep (Voice)

SPi (Laguna) is looking to hire a Customer Service Representative.**Benifits**:- Competency-based completions bonus- Attendance Bonus- GCs for overtime- Communicates with customers to gather details and/or probe for necessary information- (i.e. specific concerns, account details, name etc.) in order to correctly identify and assess customers' needs- Manages customer complaints, provide appropriate solutions and alternatives within time limit; follow up to ensure resolution- Endorses customers to supervisors or more experienced employees for issues or concerns requiring escalation**Qualifications**:- Completed at least 2 years in college- Willing to work on a fixed graveyard shift- With or Without experience- With excellent English communication skills, both spoken and written**About Straive (formerly SPi Global)**: