Customer Service New Associate

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. JOB DESCRIPTION• Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer• Resolve problems and issues in a professional manner and engage with customers to identify additional needs• Ensure that customers are fully satisfied with the service provided and are offered value for money to build client's reputation as a first-choice provider of media services• Achieve challenging individual, team, and contact center targetsQualifications:Job Qualifications• Graduate of any course; college undergraduates with relevant work experience is open to apply• Must be willing to work on a graveyard shift• Willing to go back on-site once recalled