Customer Service Associate - Taskus

Teammate
What does a TaskUs Teammate really do? Think of yourself as the backbone of the company, the employee that will provide the best and world-class customer experience to your clients.
As a Teammate, you must:
Provide customer satisfaction and experience
Meet and exceed client mandated KPI's (Key Performance Indicators)
Be aware of TaskUs policies and keep things confidential
Provide feedback to management concerning possible problems or areas of improvement
Participate in training to improve work performance

So, do you have what it takes to become a teammate? We’re looking for someone who:
Is willing to work on shifting schedules
Has call experience (a plus but not required)
Has strong verbal, written & comprehension skills
Is computer literate and proficient to use Windows OS, Apple OS X, MS Office & Google applications
Meets the typing requirement (40WPM for Voice & Non Voice)
Has critical thinking skills with a focus on issue resolution and customer satisfaction
Can multitask and has high attention to details
Is self-motivated, can work independently, and contribute to cross-functional and global teams
Is flexible and can quickly adjust to frequent process and information changes
Can work under pressure

Are you this ridiculously good? Then TaskUs is for you.
Job ID: 138524

Apply Now! The hiring manager will contact you via GrabJobs chat.