Customer Service Assistant - Work From Home

Job Description:

We are looking for a motivated and organized Customer Service Assistant to join our team at Century Pacific Food, Inc. This is a part-time position that allows you to work from home in Cebu, Central Visayas, Philippines. As an Associate Level employee, you will be responsible for providing excellent customer service and support to our clients.

Responsibilities:1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner.2. Provide product information, pricing, and availability to customers.3. Process orders, returns, and exchanges accurately in our system.4. Address customer complaints and resolve issues effectively.5. Collaborate with other departments to ensure customer satisfaction.6. Maintain accurate records of customer interactions and transactions.7. Assist with special projects and ad-hoc tasks as assigned.

Requirements:1. Minimum of 2 years of customer service experience.2. Hardworking and resourceful attitude.3. Strong persuasion and analysis skills.4. Excellent communication and problem-solving abilities.5. Proficiency in Microsoft Office and CRM software.6. High school diploma or equivalent required; college degree preferred.

Benefits:1. Relocation allowance for eligible employees.2. Free accommodation for remote work.3. Vision insurance coverage.4. Health and wellness initiatives to prioritize employee well-being.

Equal Opportunity Statement:Century Pacific Food, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other factor protected by law.

Deadline to apply: June 10, 2024

If you meet the qualifications and are excited about the opportunity to work from home as a Customer Service Assistant for Century Pacific Food, Inc., please submit your application today!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.